Terms of Service

 

Tile Factory Outlet

 

1. Introduction

 

Welcome to Tile Factory Outlet. These Terms of Service govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

 

2. Use of Website

 

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website. Any misuse, unauthorised access, or interference with the website may result in termination of access.

 

3. Product Information

 

All product descriptions, images, dimensions, colours, and specifications are provided for general guidance only. While we make reasonable efforts to ensure accuracy, slight variations may occur due to manufacturing processes, screen display differences, or batch changes.

 

4. Orders & Acceptance

 

All orders placed through the website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including but not limited to pricing errors, stock issues, or suspected misuse.

 

5. Pricing & Payments

 

All prices are displayed in the applicable currency and are subject to change without notice. Payment must be made in full before dispatch unless otherwise agreed. We accept payments through approved payment methods shown on the website.

 

6. Delivery

 

Delivery times provided are estimates only and not guaranteed. We are not responsible for delays caused by third-party couriers, weather conditions, or circumstances beyond our control. Risk of loss passes to the customer upon delivery.

 

7. Returns & Refunds

 

Returns are subject to our returns policy. Items must be unused, in original packaging, and returned within the specified timeframe. Custom-cut, special-order, or clearance items may be non-refundable.

 

8. Damaged or Faulty Goods

 

Any damaged or faulty goods must be reported within a reasonable time after delivery. Evidence may be required to support claims. Remedies may include replacement, repair, or refund at our discretion.

 

9. Intellectual Property

 

All content on this website, including text, images, logos, and designs, is the property of Tile Factory Outlet or its licensors and is protected by applicable intellectual property laws. Unauthorised use is prohibited.

 

10. Limitation of Liability

 

To the fullest extent permitted by law, Tile Factory Outlet shall not be liable for any indirect, incidental, or consequential losses arising from the use of our website or products.

 

11. Indemnity

 

You agree to indemnify and hold harmless Tile Factory Outlet from any claims, damages, or expenses arising from your misuse of the website or breach of these Terms.

 

12. Third-Party Links

 

Our website may contain links to third-party websites. We have no control over and accept no responsibility for their content, policies, or practices.

 

13. Privacy

 

Your personal data is handled in accordance with our Privacy Policy. By using our website, you consent to such processing.

 

14. Force Majeure

 

We shall not be liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, or supply chain disruptions.

 

15. Changes to Terms

 

We reserve the right to amend these Terms of Service at any time. Updated terms will be effective upon publication on the website.

 

16. Governing Law

 

These Terms of Service shall be governed by and interpreted in accordance with applicable laws. Any disputes shall be subject to the exclusive jurisdiction of the relevant courts.

 

17. Contact

 

For any questions regarding these Terms of Service, please contact Tile Factory Outlet through the contact details provided on our website.